Pay for what you use.
Each product is priced on the thing it manages: the RMM per endpoint, mail filtering per mailbox, the support desk per technician, assets per asset. Use one or all of them; you are only billed for the ones you turn on.
RMM
Inventory, health, patching with maintenance windows, scripts, alert rules with remediation, remote access, reports, phone alerts, API and webhooks.
Mail filtering
AI spam and phishing filtering for Microsoft 365, per-mailbox categories, quarantine review, sender reputation, diagnostics, scheduled cleanup.
Support desk
Tickets with response targets by priority, categories, device context from the RMM, attachments, followers, email updates, saved views.
Assets
An asset register filled in by the RMM and network discovery: hardware, serials, warranty, owners and custodians, history, CSV.
Prices will be in USD and listed on this page before they take effect. Early-access accounts are told the price in writing before anything is billed.
What each product includes
RMM per endpoint
Inventory, health, patch policies with maintenance windows, scripts with captured output and exit codes, alert rules with automatic remediation, remote access, custom fields and tags, dynamic groups, report builder with scheduled email delivery, phone alerts, API keys and signed webhooks.
Mail filtering per mailbox
AI spam and phishing filtering for Microsoft 365, per-mailbox categories, quarantine review, sender reputation, SPF, DKIM and DMARC diagnostics, scheduled cleanup.
Support desk per technician
Tickets with response targets by priority, categories, device context from the RMM, attachments, followers, merge, email notifications, saved views. Open a ticket straight from an alert.
Assets per asset
Auto-discovered from the RMM and the network, owners and custodians, lifecycle, history, CSV import and export.
Shared by all
One console, one sign-in, one user list and one audit log. Two-factor authentication for everyone and single sign-on with Microsoft Entra ID, Google Workspace or any OpenID Connect provider.
Consent-based access
Nyxie staff cannot open your tenant without a code you issue, and every access is in your audit log. This is how the platform works, not a plan feature.
AI features
Mail classification, fleet review and alert triage are part of the product they belong to. There is no separate AI credit meter today; if one is ever added it will appear on this page and in your console before it bills.
Questions people ask before signing
When will prices be published?
Before general availability. Early-access customers receive the price in writing ahead of any invoice and can cancel before it applies.
What counts as an asset?
Any row in the asset register that is not retired: machines discovered by the RMM, devices found on the network, and anything added by hand or CSV. Retired assets stay in the history and are not counted.
Can I buy only the RMM, or only mail filtering?
Yes. Each product has its own price and its own switch in the console. Turning a product off stops its billing at the end of the period.
What counts as an endpoint?
A device with the Nyxie agent that checked in at least once during the billing month. Decommissioned devices stop counting the month after they go quiet.
What counts as a mailbox?
A Microsoft 365 mailbox that Nyxie Mail is filtering. Shared mailboxes and distribution lists that are not filtered are not counted.
What counts as a technician?
A user who can work tickets in the support desk. Users who only use the RMM or mail filtering are not support desk technicians and are not counted.
Where does my data live?
On Cloudflare's network, in the regions Cloudflare serves your account from. Agent updates are signature-verified, sessions are two-factor by default, and our staff cannot open your tenant without a code you issue. Details on the security page.
Do you offer discounts for MSPs, schools or non-profits?
Write to hello@nyxie.io with what you manage and we will talk about volume before the published prices land.